We try to keep our Doctor appointments for patients with more serious health problems.
Before you book an appointment to see a Doctor, please consider whether visiting the Pharmacy or whether an appointment with our Primary Care Nurse or Practice Physiotherapist, might be appropriate. They can help you with a wide range of medical problems.
Our receptionists can help you decide who is the right person for you to see.
If you have a cough, cold, headache or other minor ailment try treating yourself at home first. Find out more about treatments for common minor ailments.
Please remember that self-care for common conditions can help free up our Doctors time, making it easier to get an appointment when you have a more serious condition.
Your Pharmacist can help too
Pharmacists are highly trained health professionals and can give you confidential health advice for a range of common illnesses and complaints. Some Pharmacies can now also issue antibiotics for skin infections, UTI’s and medication for shingles.
Don’t wait for a Doctor appointment for coughs, colds, aches and pains. Just contact your local Pharmacy – there’s no need to make an appointment.
Your Pharmacists can also help you decide if you need to see a Doctor or Nurse.
Please also be aware that Podiatry presently have reduced appointment availability in all their clinics due to the practicalities of running clinics safely during Covid-19. This inevitably means they are seeing a much reduced volume of patients (face to face) than they were prior to this pandemic.
In an effort to ensure they do not overlook any urgent referrals, all new referrals are therefore being triaged and the majority of patients are offered a telephone triage / consultation. Some new referrals will proceed immediately to a face to face consultation.
Because of these limitations, Podiatry are actively prioritising their entire caseload, seeing those patients with the greatest risk/need as a first priority. This will inevitably mean that some patients presently on the waiting list (of low priority) may not be seen for some time.
At present, prioritisation includes those patients with a critical need that they have continued to see throughout this crisis, along with now some other additional patients from other higher risk groups:
2. In remission
4. Risk of tissue breakdown
5. High risk diabetic
6. Intractable foot conditions with/without core morbidities.
111 is the free NHS non-emergency number.
You should use the NHS 111 service if you urgently need medical help or advice but it’s not a life-threatening situation.
Call 111 if:
- you need medical help fast but it’s not a 999 emergency
- you think you need to go to A&E or need another NHS urgent care service
- you don’t know who to call or you don’t have a Doctor to call
- you need health information or reassurance about what to do next
Right Care – Right Place
Please read attached document regarding medical attention that cannot wait and different ways to contact NHS 24.
A&E is for life-threatening accidents and emergencies only. Before you go there, ask yourself, “Is it a real emergency?”
If not, please consider using other local health services before you visit A&E.