We run all our surgeries by an appointment-only system. Appointments can be booked by telephoning the Practice or visiting the Practice in person.
Our lines are open between 8am-9am for emergency on the day appointments ONLY. Read more about our on the day appointments here.
We try to make sure you see the Doctor of your choice but if they are not available, we may ask you to see another Doctor.
If you are too ill to come to the Practice and you require a visit at home, please call the Practice preferably before 10.00am. Home visits take up more of a Doctor’s time than a consultation in the Practice, so if you are mobile, please come into the Practice to be seen.
Out of Hours
NHS24 run an emergency out of hours service for patients during evenings, overnight and week-ends for problems that cannot wait until the next Practice working day. To access the service, you can telephone the usual Practice number on 01463 793777 or phone NHS24 directly on 111
Cancellations and DNA Policy
We have on average 250 unattended appointments a month – this has a direct effect and strain on our availability of appointments.
If you are unable to keep your appointment, please telephone with AT LEAST 30 minutes notice to cancel it. This will allow another patient to use your appointment slot. If you do not cancel your appointment at all or within 30 minutes of your appointment, it will go against your record as a DNA. If you are more than 10 minutes late for your appointment this will also be put down as a DNA and we will have to reschedule your appointment. Exceptional circumstances will be considered. If you collate 6 DNA’s in a 12 month period, you will be removed from our system and be asked to register elsewhere.